Privacy Policy

Information You Provide

When you use Trusted Game Buyers, you may provide information including:

• Your name
• Email address
• Phone number
• Shipping or mailing address
• Payment information or payment preferences
• Messages you send to us
• Photos of your items or collection
• Quote details
• Console serial numbers (when applicable)

Information We Collect Automatically

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on our website
• Referring website
• General usage information
• Security and fraud-prevention data

This information helps us improve performance, maintain security, prevent abuse, and provide a better customer experience.

If you upload photos through our website, we may use them to:

• Evaluate your quote
• Verify item condition
• Document received shipments
• Assist customer support
• Investigate fraud
• Process shipping or insurance claims
• Maintain transaction records

Your uploaded photos will never be sold to third parties or used in advertising without your permission.

We use your information to:

• Provide instant quotes
• Review submitted collections
• Process purchases
• Generate prepaid shipping labels
• Communicate about your transaction
• Process payments
• Provide customer support
• Detect fraud and suspicious activity
• Improve our website and services
• Maintain business records
• Comply with legal obligations

If you choose to receive promotional emails, you may unsubscribe at any time.

We do not sell your personal information.

We may share your information only when necessary with trusted third-party service providers that help us operate our business, including:

• Shipping carriers
• Payment processors
• Website hosting providers
• Email service providers
• Analytics providers
• Fraud prevention and security services

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information if required by law or when necessary to protect the rights, property, or safety of Trusted Game Buyers, our customers, or others.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Improve website performance
• Understand how visitors use our website
• Help prevent fraud and abuse

You may manage cookies through your browser settings. Disabling cookies may affect certain website features.

We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of transmitting or storing information electronically is completely secure. As a result, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

• Complete your transaction
• Maintain business records
• Comply with legal and tax obligations
• Prevent fraud
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it where appropriate.

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Trusted Game Buyers is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from anyone under 18 years old. If we become aware that we have collected such information, we will take reasonable steps to delete it.

If you access our website from outside the United States, you understand that your information may be transferred to and processed within the United States, where privacy laws may differ from those in your country.

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.